Bulk Cashier

Responsibilities:

Operations

¨      Accept cash deposits and pay cash withdrawals

¨      Ensure deposit and withdrawal instruments are reviewed in line with process and policy before payment is made.

¨      Ensure validity of all instruments used in conducting transactions

¨      Provide timely and courteous service to customers

¨      Ensure timely call-ups of processed tickets

¨      Count and sort currency notes appropriately

¨      Obtain approval from appropriate authority for amounts beyond own limit

¨      Monitor cash-in-till balance and request for or evacuate funds as required

¨      Daily balancing and closure of batch

¨      Maintain prescribed on-the-counter limits and ensure necessary evacuations

¨      Perform other duties as assigned by Head Bullion Services

Key Performance Indicators

¨      % variance from set daily cash position

¨      % variance to agreed contract service level (turnaround time)

¨      Transactional accuracy and efficiency (Rate of cash differences - Cash overage and shortages)

¨      Adherence to Bank’s policies and procedures in the movement of cash.

¨      Nil returns on shortages, overages, fraud and fake currency.

¨      Prompt posting of related entries

¨      Excess Vault Cash holding limit (Number of times insurance limit exceeded)

¨      100% accuracy and timeliness of daily, weekly and monthly reports

Competencies Reqired:

Organisational Competencies

¨      Professional Attributes

¨      Business Knowledge

¨      Personal Attributes

¨      Teamwork

Functional Competencies

¨      Operations & Control

¨      Payment & Settlement

¨      Relationship Management

¨      Accounts & Clearing

¨      Transaction Processing

¨      Cash Holding Management

¨      Consumer Lending (Loans)