RESPONSIBILITIES
Customer
• Win new customers to the bank.
• Ensure the retention of existing customers.
• Ensure FABL brand projection and visibility amongst new and existing customers.
Operations
• Ensure the creation of Risk Assets for the Business Office.
• Significantly contribute to deposit liability mobilization.
• Drive the reactivation of inactive and dormant accounts.
• Perform other tasks as assigned by the Team Leader.
KEY PERFORMANCE INDICATORS
• Number of deliveries on all financial targets versus planned.
• Customer service delivery index.
• Turnaround Time (TAT) in carrying out activities and meeting deadlines/targets.
COMPETENCIES REQUIRED
Organisational Competencies
• Professional Attributes.
• Business Knowledge.
• Personal Attributes.
• Teamwork.
Functional Competencies
• Relationship Management.
• Operations & Control.
• Payment & Settlement.
• Accounts & Clearing.
• Transaction Processing.
• Customer Account Management.
• Corporate Lending.
• Marketing & Business Development.
• Corporate Finance.
JOB SPECIFICATIONS
Qualifications & Certifications
• Minimum of a Bachelor's degree in Accounting, Banking & Finance, or equivalent.
Working Experience
• Minimum of 0–2 years work experience in Banking.